Privacy and cookie policy

DATA PROCESSING HOLDER:

Serena Esse di Pistilli Serena
Via Illiria 17, 00183, Roma, RM, Italia
P.IVA 14801021008
C.F. PSTSRN90M65H501W

Email address of the Owner: info@serenaesse.com

TYPES OF COLLECTED DATA

Among the Personal Information collected by this Application, either independently or through third parties, there are: Cookies, Usage Data, name and email address. Other Personal Data collected may be indicated in other sections of this privacy policy or through informative texts displayed together with the collection of the Data. Personal Data may be entered voluntarily by the User, or collected automatically during the use of this Application. Any use of Cookies - or other tracking tools - by this Application or by third parties, service providers used by this Application, unless otherwise specified, has the purpose of identifying the User and recording the related preferences for purposes strictly linked to the provision of the service requested by the User. Failure to provide the User with some Personal Data may prevent this application from providing its services. The User assumes the responsibility of the Personal Data of third parties published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Mode and place of processing of collected data

TREATMENT MODE

The Data Controller processes the users’ personal data by adopting appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. Processing is carried out using IT and / telematics, with organizational methods and with a logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessed by the Data subjects of the persons involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (as suppliers of third party technical services, postal couriers, hosting providers, IT companies, communication agencies). If necessary, Data Processors can be appointed by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

PLACE

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the owner.

TIMES

The Data are processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User can always ask for the interruption of the treatment or the deletion of data.

PURPOSE OF THE COLLECTED DATA PROCESSED

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics and Contacting the User.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

DETAILS ON THE PROCESSING OF PERSONAL DATA

Personal Data is collected for the following purposes and using the following services:

Contact the user:

CONTACT FORM (THIS APPLICATION)

By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other kind, indicated by the form header.

Personal Data collected: email and name.

STATISTICS:

The services contained in this section allow the Data Controller to monitor and analyse traffic data and they are used to keep track of the user’s behaviour.

GOOGLE ANALYTICS (GOOGLE INC.)

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA - Privacy Policy - Opt Out

GOOGLE ANALYTICS WITH ANONYMOUS IP (GOOGLE INC.)

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network. This integration of Google Analytics makes your IP address anonymous. Anonymisation works by shortening the IP address of the Users within the borders of the member states of the European Union or in other countries participating in the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google's servers and shortened within the United States.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA - Privacy Policy - Opt Out

RATING WIDGET AND FREEMIUS (FREEMIUS INC.)

Rating Widget and Freemius collect data on customer feedback on the website and keep track of reviews/feedbacks released by customers after a purchase. The customer data will be processed only by site staff and Freemius Inc. By Browsing the pages of the site, the customer accepts the use of this service..

Personal Data collected: Cookies and Reviews.

Place of processing: USA, New York

More information on the treatment

COOKIE POLICY

By Browsing the pages of this website, you consent to the use of cookies by Serena Esse, which are used to monitor your behaviour on the website and improve the service offered by Serena Esse.

DEFENSE IN JUDGMENT

The User's Personal Data may be used by the Owner in court or in the stages leading to his possible establishment for the defence against abuse in the use of this Application or related services by the User. The User declares to be aware that the Data Controller may be required to disclose the Data at the request of the public authorities.

SPECIFIC INFORMATION

At the user’s request, in addition to the information contained in this privacy policy, this Application may provide the user with additional and contextual information regarding specific services, or the collection and processing of Personal Data.

SYSTEM AND MAINTENANCE LOG

For needs related to operation and maintenance, this application and any third-party services used by it, may collect System Logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.

INFORMATION NOT CONTAINED IN THIS POLICY

More information in relation to the processing of Personal Data may be requested at any time to the Data Controller, using the contact information.

EXERCISE OF RIGHTS BY USERS

The subjects to whom the Personal Data refer have the right at any time to obtain confirmation of the existence or lack of these data with the Data Controller, to know its content and origin, to verify its accuracy or request its integration, the cancellation, updating, rectification, transformation into anonymous form/anonymously or the blockage of Personal Data processed in violation of the law, as well as the opposition in any case, for legitimate reasons, of their processing. Requests should be addressed to the Data Controller.

This Application does not support "Do Not Track" requests. To know if any third-party services used support them, the user is invited to consult their respective privacy policies.

CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to make changes to this privacy policy at any time by informing the users on this page. Please, therefore, consult this page often, and refer to the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the user is required to cease the use of this application and may request the Data Controller to remove his Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected until then.

INFORMATION ON THIS PRIVACY POLICY

The Data Controller is responsible for this privacy policy, drawn up starting from modules prepared by Iubenda and stored on its servers.

PRIVACY POLICY: HOW YOU ARE USING YOUR DATA

When you use the contact forms on the website https://www.serenaesse.com, your personal data (name, surname, email address, ...) are used exclusively by Serena Esse to respond to your requests and solve any problems exposed.

When you purchase a product on the website https://www.serenaesse.com, your personal data are used exclusively by Serena Esse, and by the GLS, SDA or Bartolini couriers, in order to process your order and send the purchases to you. Your data is also shared with Jilt.com to monitor your behaviour on the website and improve the service offered by Serena Esse.

Your browsing data is tracked by Google Analytics to monitor your behaviour on the website and improve the service offered by Serena Esse.

PRIVACY POLICY: DOWNLOAD OR DELETE ALL YOUR DATA

If you want to download or remove all your data in possession of Serena Esse and present on the website https://www.serenaesse.com, you can send us an email to info@serenaesse.com or send us the request from the form below.

Definitions and legal references

PERSONAL DATA (OR DATA)

Any information relating to a natural person constitutes a personal data, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.

DATA OF USE

This information is collected automatically by this Application (or by third-party applications, used by this application), including: IP addresses or domain names of computers used by the user that connects with this Application, the addresses in Uniform Resource Identifier (URI) notation, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (success, error, etc. ) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example, the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of pages consulted, to the parameters related to the operating system and to the user’s IT environment.

USER

The individual who uses this application, which must coincide with the interested party or be authorized by him and whose personal data are being processed.

INTERESTED

The natural or legal person to whom the Personal Data refers.

THE RESPONSIBLE OF THE TREATMENT (OR RESPONSIBLE)

The natural person, legal person, public administration and any other body, association or body appointed by the Data Controller to process Personal Data, as prepared by this privacy policy.

THE HOLDER OF THE TREATMENT (OR HOLDER)

The natural person, legal entity, public administration and any other body, association or body to which they are responsible, even together with another owner, decisions regarding the purposes, methods of processing personal data and the tools used, including the profile of the security, in relation to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

THIS APPLICATION

The hardware or software tool through which the Personal Data of users are collected.

COOKIE

Small portion of data stored in the User's device.

LEGAL REFERENCES

Notice to European Users: this privacy statement has been prepared in fulfilment of the obligations under Art. 10 of the Directive n. 95/46 / EC, as well as the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, concerning Cookies.

This privacy statement only concerns this application.

Copyright © 2019 Serena Esse. All rights reserved. By browsing the pages of this website, you consent the use of cookies by Serena Esse, as described in the privacy policy.